Privacy Policy
Last updated: October 31, 2025
Controller
The controller responsible for processing your personal data is Agentiqa UG (haftungsbeschränkt), based in München (Munich), Germany.
Overview
This Privacy Policy explains how Agentiqa ("we", "our", or "us") collects, uses, and shares information when you use our websites, products, and services (the "Service"). We are committed to protecting your privacy and being transparent about our practices.
Information We Collect
Account Information: email, name (if provided), and authentication data.
Usage Data: app interactions, feature usage, diagnostics, and performance metrics.
Device Data: device type, operating system, and basic configuration details.
Support Communications: messages you send to us, including email and in-product support requests.
How We Use Information
Provide, operate, and improve the Service
Personalize features and content
Communicate with you about updates, security, and support
Monitor usage, detect fraud, and ensure legal compliance
Data Sharing
We do not sell your personal information. We may share data with trusted providers that help us deliver the Service (e.g., authentication, hosting, analytics), subject to appropriate safeguards and data processing agreements.
We may disclose information if required by law, to protect our rights or users, or to investigate abuse.
Security
We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure; use the Service at your own risk.
Data Retention
We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on data type and applicable requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our Service. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
Essential Cookies: Required for the website to function properly, including authentication and session management. These cookies do not require consent under GDPR.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Vercel Analytics for this purpose. These cookies require your consent.
You can manage your cookie preferences at any time using our cookie consent tool or through your browser settings. Blocking certain cookies may impact your experience on our website.
Your Rights and Choices
Under GDPR and other applicable data protection laws, you have the following rights:
Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for cookie usage at any time
Right to Lodge a Complaint: Contact your local data protection authority
To exercise any of these rights, please contact us at [email protected].
International Transfers
Your information may be processed in countries other than your own. Where required, we use approved safeguards for international data transfers.
Children's Privacy
The Service is not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at [email protected].
For data subject requests, please include sufficient details for us to verify your identity and process your request.